Terms of Service

Last updated: 09/04/2025

Lora London is the commercial name of the company Under Oval LLC. These Terms and Conditions regulate access to and use of the website (store URL) (hereinafter, the Website) owned by Lora London, and registered office at 6407 N Manhattan Ave, Tampa, FL 33614, USA, as well as the services and products offered by Lora London on its website.

Store Name: Lora London
Business Address: 6407 N Manhattan Ave, Tampa, FL 33614, USA
Email: info@lora-london.com

Business Days: Monday To Friday, 8:00 AM To 5:00 PM

Lora London provides this website subject to these terms and conditions. By visiting the website or using the services or applications on the website, the user accepts these Terms and Conditions.

Access to the website does not require user registration. However, to contract any of the services offered by Lora London, user registration and acceptance of these conditions will be required before formalizing the payment.

Through the website, Lora London is an online fashion boutique offering a curated selection of men’s clothing under the Lora London brand. The Terms and Conditions described below define the rights and obligations of Lora London and Users within the framework of the Website. These are the only Terms and Conditions applicable to the use of the Website (without prejudice to the fact that certain services may have particular conditions) and to the contracting of orders through the Website and replace any other conditions, except by prior agreement and in writing between Lora London and the User.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We typically respond within 24 to 48 hours during business days. Whether it’s a product question or a service concern, we’ll make sure you feel heard and supported.

This website is operated by Lora London. Throughout the site, the terms “we,” “us,” and “our” refer to Lora London. Lora London offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Any new features or tools which are added to the store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

Do not transmit any worms, viruses, or destructive code.

A breach or violation of any of the Terms may result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Content you transmit (not including credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.

Do not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

Headings are for convenience only and do not affect the Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Material on this site is for general information only.

Historical information may be provided for reference. You agree to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice.

We may modify or discontinue the Service at any time without notice. We are not liable for modifications, price changes, suspensions, or discontinuances.

SECTION 5 - PRODUCTS

Some products may be online-exclusive and may have limited quantities. Returns and exchanges are subject to our Return Policy.

Colors displayed may vary by monitor. We reserve the right to limit sales or discontinue products at our discretion.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse orders, limit quantities, or cancel orders in our sole discretion.

You agree to provide accurate account information and promptly update it as needed.

For more details, see our Returns & Refund Policy.

SECTION 7 - OPTIONAL TOOLS

Access to third-party tools is provided “as is” without warranties. Use such tools at your own risk.

New features or services on the site are also subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party content, websites, or materials linked to this site.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Comments or submissions may be used by us without obligation. You agree your comments do not violate third-party rights and are free of malicious content.

SECTION 10 - PERSONAL INFORMATION

Submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

We may correct errors, inaccuracies, or omissions on our site at any time without notice.

SECTION 12 - PROHIBITED USES

You may not use the site for unlawful, harmful, or abusive purposes, including transmitting viruses, collecting personal information without consent, spamming, or interfering with site security.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available.” We are not liable for damages arising from the use of the service or products. Liability is limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Lora London and affiliates from claims arising from your violation of these Terms.

SECTION 15 - SEVERABILITY

If any provision is found unenforceable, it will be severed without affecting the remaining provisions.

SECTION 16 - TERMINATION

Either party may terminate use of the service at any time. Termination does not affect obligations incurred prior to termination.

SECTION 17 - ENTIRE AGREEMENT

These Terms and any posted policies constitute the entire agreement between you and Lora London.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We may update these Terms at our discretion. Your continued use constitutes acceptance of changes.

SECTION 20 - RETURN AND REFUND

Return Policy: 30-day returns from delivery date.

Eligibility:

  • Unworn, unused, with tags, in original packaging
  • Proof of purchase required

Process:

Refund:

  • Processed within 7 days of receiving return.
  • Issued via original payment method.
  • No restocking fees; shipping is non-refundable.

Cancellation:

SECTION 21 - CONTACT INFORMATION

Website Information

Lora London: an online store by Under Oval LLC from the USA.

Business Registration Address: 6407 N Manhattan Ave, Tampa, FL 33614, USA

Customer Service: info@lora-london.com

Monday to Friday: 9:00 - 17:00